Wayfinding is important for these reasons:
1. Safety- like crowd control
2. User Experience (also known as UX) - if New Yorker Tourists like the city, they will return and encourage others.
3. Rules and Regulations- disability discrimination, accessibility for all, with reasonable adjustments
4. Commercial Viability- people can benefit commercially as well.
5. Navigating- getting from point A to point B successfully.
Fig. 1: http://www.cityid.com/ Screenshot by author
City ID
Is proposing two briefs:
1. The evolution of the car and the 'American Dream'
2. Agency in the smart city future
Figure 1. http://www.cityid.com/ Screenshot by author. [accessed September 2019]
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